PRIMROSE SCHOOL OF PLEASANTON

A licensed child care center in Pleasanton, California, with its state visit, citation and complaint history from the California Department of Social Services (CDSS).

Program details

Program type: Licensed child care center (CDSS license type: Day Care Center)

Address: 7110 KOLL CENTER PARKWAY, Pleasanton, CA 94566

County: Alameda County

Phone: (925) 600-7745

Ages served: not in the state's data; ask the program.

Licensed capacity: 112 children

State ID (CDSS facility number): 013421388

License status (CDSS): Licensed

First licensed: January 31, 2014

Last visit by the state: November 2, 2026

View the official record on CDSS's Care Facility Search, with the full visit and complaint reports.

Inspection history

From March 2, 2022 to November 2, 2026

4 inspections
20 complaint visits
8 other visits
5 Type A citations, 10 Type B citations in all
10 complaint investigations completed. Allegations: 8 substantiated, 10 unsubstantiated

Type A citations are for the most serious violations, where CDSS finds an immediate risk to the health, safety or personal rights of children in care; they are issued even if the problem is fixed on the spot. Type B citations are for violations that could become an immediate risk if not corrected. An inspection checks compliance with the law and the licensing rules. A complaint visit is part of investigating a complaint. "Other visits" are visits the state doesn't list as either an inspection or a complaint visit. The number of complaint visits and completed complaint investigations can differ; the reports on the official record show which visits belong to which complaint.

A citation means a licensing analyst found that a licensing rule wasn't being met at the time of the visit. CDSS notes that some citations may be under appeal or already corrected. Read the official record for details.

Citations by kind of visit, as the state counts them:

Inspections: 0 Type A, 0 Type B
Other visits: 3 Type A, 4 Type B
Complaint investigations: 2 Type A, 6 Type B

The state's counts by kind of visit don't always line up with the dates below. The reports on the official record show which visit each citation came from.

Every visit in the state's records

32 visits, newest first. When a date appears more than once, the state recorded separate visits on that day.

November 2, 2026 · Complaint visit
September 2, 2026 · Complaint visit
April 3, 2025 · Complaint visit
April 3, 2025 · Complaint visit
March 12, 2025 · Inspection
October 15, 2024 · Complaint visit
August 26, 2024 · Other visit
August 26, 2024 · Other visit
March 18, 2024 · Other visit
March 18, 2024 · Complaint visit
March 18, 2024 · Complaint visit
March 18, 2024 · Complaint visit
March 18, 2024 · Complaint visit
February 12, 2024 · Inspection
November 3, 2023 · Other visit
September 6, 2023 · Complaint visit
September 6, 2023 · Complaint visit
July 14, 2023 · Complaint visit
June 15, 2023 · Complaint visit
June 15, 2023 · Complaint visit
June 15, 2023 · Complaint visit
June 7, 2023 · Other visit
June 7, 2023 · Complaint visit
June 7, 2023 · Complaint visit
June 7, 2023 · Complaint visit
June 7, 2023 · Complaint visit
May 24, 2023 · Other visit
May 24, 2023 · Complaint visit
May 12, 2023 · Other visit
May 12, 2023 · Other visit
December 14, 2022 · Inspection
March 2, 2022 · Inspection

Complaint investigations

For each completed complaint investigation, the number of allegations CDSS found substantiated (the evidence showed the violation happened) or unsubstantiated (there wasn't enough evidence to show it happened), and the citations issued. The state's data file leaves out allegations CDSS found unfounded (false, or with no reasonable basis), so these counts may not include every allegation made.

November 4, 2026 · Investigation completed
2 allegations: 0 substantiated, 2 unsubstantiated. No citations.
October 5, 2026 · Investigation completed
1 allegation: 0 substantiated, 1 unsubstantiated. No citations.
May 9, 2025 · Investigation completed
2 allegations: 1 substantiated, 1 unsubstantiated. Citations: 0 Type A, 1 Type B.
October 17, 2024 · Investigation completed
1 allegation: 1 substantiated, 0 unsubstantiated. Citations: 0 Type A, 1 Type B.
April 17, 2024 · Investigation completed
1 allegation: 1 substantiated, 0 unsubstantiated. Citations: 0 Type A, 1 Type B.
April 4, 2024 · Investigation completed
3 allegations: 0 substantiated, 3 unsubstantiated. No citations.
September 14, 2023 · Investigation completed
2 allegations: 2 substantiated, 0 unsubstantiated. Citations: 1 Type A, 1 Type B.
July 24, 2023 · Investigation completed
1 allegation: 1 substantiated, 0 unsubstantiated. Citations: 0 Type A, 1 Type B.
July 24, 2023 · Investigation completed
2 allegations: 1 substantiated, 1 unsubstantiated. Citations: 0 Type A, 1 Type B.
June 16, 2023 · Investigation completed
3 allegations: 1 substantiated, 2 unsubstantiated. Citations: 1 Type A, 0 Type B.

Code sections cited

Each section of California's child care laws (Health and Safety Code) and licensing rules (Title 22 regulations) the state's data file lists as cited for this program, with the plan of correction date listed with it. The file doesn't say which visit each one came from or what it was about; the reports on the official record do. A section number can appear more than once.

Title 22 regulations § 101223(a)(2)
Plan of correction date: April 15, 2025
Title 22 regulations § 101223(a)(3)
Plan of correction date: November 15, 2024
Title 22 regulations § 101227(a)(1)(1)
Plan of correction date: April 18, 2024
Title 22 regulations § 101229(a)(1)
Plan of correction date: September 25, 2023
Title 22 regulations § 101212(d)
Plan of correction date: September 6, 2023
Title 22 regulations § 101216.3(a)
Plan of correction date: July 28, 2023
Title 22 regulations § 101223(a)(3)
Plan of correction date: June 16, 2023
Title 22 regulations § 101212(d)(1)(c)
Plan of correction date: June 16, 2023
Title 22 regulations § 101170(e)(1)
Plan of correction date: June 7, 2023
Title 22 regulations § 101217(D)
Plan of correction date: May 31, 2023
Title 22 regulations § 101216.2(e)
Plan of correction date: May 31, 2023
Title 22 regulations § 101216(g)(1)
Plan of correction date: May 26, 2023
Health and Safety Code § 1596.7995(g)(1)
Plan of correction date: May 26, 2023
Title 22 regulations § 101170(e)(1)
Plan of correction date: May 24, 2023
Title 22 regulations § 101170(e)(1)
Plan of correction date: May 12, 2023

View the official record and reports

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More programs in Pleasanton · California child care rules

Sources

CDSS Community Care Licensing Division, child care centers download (CSV): program details, visit dates and kinds, citation counts, code sections cited and complaint findings.
CDSS Care Facility Search: the official record and reports for this facility.

Published by the California Department of Social Services, Community Care Licensing Division. CDSS's Conditions of Use treat information on its websites as public domain unless marked otherwise. State download retrieved November 12, 2026. We show the state's figures as published. The file lists inspection dates and other-visit dates; the remaining visit dates are labeled complaint visits, which matches the state's complaint-visit count. Program details last checked October 21, 2026.

A listing is not an endorsement or a rating. The state's record is the official source: confirm licensing, inspections and program details with CDSS and the program before you enroll a child. Report a problem with this page.