Find a program / California / Chino Hills / KINDERCARE LEARNING CENTER
Child care center · Chino Hills, CA
KINDERCARE LEARNING CENTER
A licensed child care center in Chino Hills, California, with its state visit, citation and complaint history from the California Department of Social Services (CDSS).
Program details
Program type: Licensed child care center (CDSS license type: Day Care Center)
Address: 15928 LOS SERRANOS COUNTRY CLB, Chino Hills, CA 91709
County: San Bernardino County
Phone: (909) 606-7744
Ages served: not in the state's data; ask the program.
Licensed capacity: 98 children
State ID (CDSS facility number): 364807780
License status (CDSS): Licensed
First licensed: May 26, 2000
Last visit by the state: November 5, 2026
View the official record on CDSS's Care Facility Search, with the full visit and complaint reports.
Inspection history
From June 21, 2022 to May 20, 2026
- 2 inspections
- 8 complaint visits
- 12 other visits
- 8 Type A citations, 5 Type B citations in all
- 5 complaint investigations completed. Allegations: 4 substantiated, 4 unsubstantiated
Type A citations are for the most serious violations, where CDSS finds an immediate risk to the health, safety or personal rights of children in care; they are issued even if the problem is fixed on the spot. Type B citations are for violations that could become an immediate risk if not corrected. An inspection checks compliance with the law and the licensing rules. A complaint visit is part of investigating a complaint. "Other visits" are visits the state doesn't list as either an inspection or a complaint visit. The number of complaint visits and completed complaint investigations can differ; the reports on the official record show which visits belong to which complaint.
A citation means a licensing analyst found that a licensing rule wasn't being met at the time of the visit. CDSS notes that some citations may be under appeal or already corrected. Read the official record for details.
Citations by kind of visit, as the state counts them:
- Inspections: 1 Type A, 3 Type B
- Other visits: 3 Type A, 2 Type B
- Complaint investigations: 4 Type A, 0 Type B
The state's counts by kind of visit don't always line up with the dates below. The reports on the official record show which visit each citation came from.
Every visit in the state's records
22 visits, newest first. When a date appears more than once, the state recorded separate visits on that day.
May 20, 2026 · Other visit
February 5, 2026 · Complaint visit
February 5, 2026 · Complaint visit
November 21, 2025 · Other visit
September 4, 2025 · Other visit
February 6, 2025 · Other visit
November 14, 2024 · Other visit
October 2, 2024 · Complaint visit
September 17, 2024 · Other visit
September 17, 2024 · Other visit
August 29, 2024 · Complaint visit
July 23, 2024 · Other visit
July 10, 2024 · Other visit
July 10, 2024 · Other visit
July 12, 2023 · Inspection
April 27, 2023 · Other visit
December 30, 2022 · Other visit
December 6, 2022 · Complaint visit
December 6, 2022 · Complaint visit
October 14, 2022 · Complaint visit
October 14, 2022 · Complaint visit
June 21, 2022 · Inspection
Complaint investigations
For each completed complaint investigation, the number of allegations CDSS found substantiated (the evidence showed the violation happened) or unsubstantiated (there wasn't enough evidence to show it happened), and the citations issued. The state's data file leaves out allegations CDSS found unfounded (false, or with no reasonable basis), so these counts may not include every allegation made.
March 11, 2026 · Investigation completed
1 allegation: 1 substantiated, 0 unsubstantiated. Citations: 1 Type A, 0 Type B.
February 13, 2025 · Investigation completed
3 allegations: 0 substantiated, 3 unsubstantiated. No citations.
October 25, 2024 · Investigation completed
1 allegation: 1 substantiated, 0 unsubstantiated. Citations: 1 Type A, 0 Type B.
January 17, 2023 · Investigation completed
1 allegation: 1 substantiated, 0 unsubstantiated. Citations: 1 Type A, 0 Type B.
December 16, 2022 · Investigation completed
2 allegations: 1 substantiated, 1 unsubstantiated. Citations: 1 Type A, 0 Type B.
Code sections cited
Each section of California's child care laws (Health and Safety Code) and licensing rules (Title 22 regulations) the state's data file lists as cited for this program, with the plan of correction date listed with it. The file doesn't say which visit each one came from or what it was about; the reports on the official record do. A section number can appear more than once.
Health and Safety Code § 1596.8595(c)(4)
Plan of correction date: June 1, 2026
Title 22 regulations § 101216.3(a)
Plan of correction date: February 6, 2026
Title 22 regulations § 101229(a)(1)
Plan of correction date: November 15, 2024
Title 22 regulations § 101229(a)(1)
Plan of correction date: September 18, 2024
Title 22 regulations § 101223(a)(3)
Plan of correction date: September 18, 2024
Title 22 regulations § 101223(a)
Plan of correction date: August 30, 2024
Health and Safety Code § 1596.7995(a)(1)
Plan of correction date: July 24, 2024
Title 22 regulations § 101216(g)(1)
Plan of correction date: July 24, 2024
Health and Safety Code § 1596.871(c)(1)(A)
Plan of correction date: July 11, 2024
Title 22 regulations § 101216(g)(1)
Plan of correction date: July 26, 2023
Title 22 regulations § 101700.3(b)(1)
Plan of correction date: January 30, 2023
Title 22 regulations § 101223(a)(2)
Plan of correction date: December 7, 2022
Title 22 regulations § 101229(a)(1)
Plan of correction date: October 17, 2022
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More programs in Chino Hills · California child care rules
Sources
- CDSS Community Care Licensing Division, child care centers download (CSV): program details, visit dates and kinds, citation counts, code sections cited and complaint findings.
- CDSS Care Facility Search: the official record and reports for this facility.
Published by the California Department of Social Services, Community Care Licensing Division. CDSS's Conditions of Use treat information on its websites as public domain unless marked otherwise. State download retrieved November 12, 2026. We show the state's figures as published. The file lists inspection dates and other-visit dates; the remaining visit dates are labeled complaint visits, which matches the state's complaint-visit count. Program details last checked October 21, 2026.