Whisper · Message Intake

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What Whisper is

Whisper is a private message form you can put on your website, plus one place to keep what comes in.

Someone - a student, a parent, a member of staff - fills in the form. They can leave their name or leave it blank. The message is saved, and the staff you nominate get an email saying a new message has arrived. They sign in, read it, and write down what they did about it. The message and those notes stay together.

It is a form and a filing cabinet. It is not a safeguarding service, and it replaces a shared inbox or a paper form, never a person.

Safety notice: read this before you use Whisper

Share this with whoever is responsible for child protection at your school.

Whisper is not monitored. Nobody at BackPR reads or triages incoming messages as a matter of course. There is no queue, no one on call, and no cover at night, at weekends or in the holidays. A message sits unread until one of your own staff opens it.
Whisper is not an emergency service. If a child is at risk of harm right now, call your local emergency number and follow your school's own child-protection procedure. Do not use Whisper for anything urgent.
Whisper provides no safeguarding, counselling or clinical service. BackPR employs no safeguarding staff, no counsellors, no case workers and no crisis staff. No one at BackPR will assess a report, escalate it, contact a family, or arrange support.
Whisper verifies nobody and detects nothing. It does not check identities, run background checks, or confirm an adult is who they say they are. There is no analysis, scoring or flagging of messages. It stores what people type, and that is all.
Your school remains fully responsible for its own safeguarding policy, for deciding who reads messages, for responding, and for meeting whatever legal and regulatory duties apply to it. Using Whisper transfers none of that responsibility to BackPR, and it is not evidence that your school has met any standard.

How it works

You choose who at your school can read messages. Only those accounts can open them.
You put the form on a page, or share a link to it.
Someone sends a message. They can attach a file. They can send it without giving a name.
Your nominated staff get an email notification. The email says a message arrived; it does not contain the message.
They open it, read it, and add notes: what they decided, who they told, what happened next.
You can export the messages and notes as a file whenever you want, and you can delete them.

Who suits this

Small schools, camps and programmes that currently take concerns through a shared email address or a paper form, and want one private place where messages and follow-up notes live together. If you already run a safeguarding case management system, keep it.

If you do not yet have a written safeguarding procedure and named people responsible for it, get that in place first. A form is no substitute for it.

Questions and answers

Who reads the messages? Only the people at your school you give accounts to. No one at BackPR reads them, unless you ask us to look at something specific for a technical reason.

How quickly will a message be seen? That depends entirely on your staff opening it. There is no response time attached to Whisper.

Can we take anonymous messages? Yes. The sender can leave the name field empty. You will then have no way to reply or ask a follow-up question.

Where is the data held? On Cloudflare infrastructure. Data & Access sets out what is stored and what certifications exist.

Can we get our data out? Yes, as an export file, at any time, and you can ask us to delete it.

Who builds and runs it? BackPR, from Messina, Italy. Write to support@backpr.com.

Ask about Whisper

Email support@backpr.com and tell us how your school currently takes concerns. We will tell you whether this tool is worth anything to you.

• A plain answer about whether Whisper fits your setup
• A walkthrough of the form and the record it keeps
• No sales call, no proposal deck

Get in touch

Cancel any time. Monthly plans: a full refund within 30 days of a charge, no reason and no proof needed. Annual plans: a pro-rata refund of unused months in the first six.

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