# What's new in BackPR Source: https://backpr.com/changelog. Last updated: 2026-11-12. Every change to the BackPR app, newest first. Each entry says who it is for: your organization's team, families, or everyone. Feed: https://backpr.com/changelog.xml ## November 2026 ### Two homes: notices, absences and the pickup code November 14, 2026 · For organizations · Families The second household of a shared child now gets check-in and check-out notices, can report an absence and has its own pickup code. Its share of the bill can cover only that child instead of the whole family. ### Rename a custom role November 14, 2026 · For organizations · Team and approvals You can rename a custom role and edit its description at any time, in Settings, Team. The people who hold it keep their access. ### Fewer surprise sign-outs November 14, 2026 · For everyone · Sign-in and security Moving quickly from one page to another no longer signs you out by mistake. ### A second household for shared custody November 13, 2026 · For organizations · Families When a child lives in two homes, invite the other parent’s household from the family record. It gets its own account, sees the child’s schedule, gets reminders and messages, and pays only its own share. ### Share a child between two homes November 13, 2026 · For families · Families If your child lives in two homes, the organization can link the other household. Each home has its own account, sees the schedule and reminders, and pays its own share. Your payment and contact details stay yours. ### Custom roles for your team November 13, 2026 · For organizations · Team and approvals Create your own roles, choose exactly what each one can see and do, and assign them to team members. Find it in Settings, Team, under Advanced. ### Require a second approver for money actions November 13, 2026 · For organizations · Team and approvals A new setting makes sure that refunds and other money actions are always approved by a second person, never by the one who asked. ### A clearer approvals inbox November 13, 2026 · For organizations · Team and approvals The number in the menu updates as soon as a request is approved or denied, waiting payments name the family, and you are warned when you are about to approve your own request. ### Nonprofit verification in four countries November 13, 2026 · For organizations · Getting started Nonprofits in the United States, the United Kingdom, Canada and Italy can now be verified against their official registry. ### Daily sending limits that grow with you November 13, 2026 · For organizations · Messages and email A brand-new organization starts with a daily limit on the messages it can send. The limit rises once BackPR has verified your organization, which keeps everyone’s email out of the spam folder. ### A safety check when you publish November 13, 2026 · For organizations · Messages and email When you publish a page or send a message to many families, the links in it are checked automatically. If a link looks unsafe, you are told which one and how to fix it. ### Receipt (PDF) for any payment November 13, 2026 · For organizations · Payments Wherever your team sees a payment there is now a “Receipt (PDF)” button, ready to hand or email to the family. ### Signed documents as PDFs, and printing works again November 13, 2026 · For organizations · Reports and data Signed waivers, membership agreements and statements now download as proper PDF files, and pages print cleanly again. ### Download your receipts and signed waivers November 13, 2026 · For families · Payments Your receipts, your signed waivers and your membership agreement can now be downloaded as PDF files to keep or print. ### A double click never registers twice November 13, 2026 · For organizations · Programs and registration Clicking twice when you register a family or record cash or a check no longer creates a second registration or a second payment. A child who is already enrolled in a session cannot be enrolled in it again. ### Price and deposit rules that catch typos November 13, 2026 · For organizations · Programs and registration A price has a sensible upper limit, a deposit must be less than the price, and dates must be in order. Mistakes are caught before a family ever sees them. ### Payment plans end before the program starts November 13, 2026 · For everyone · Payments The payments of a plan are now spread evenly up to the day before the program starts, so the last one is never due after the first day. ### Your balance shows what is still to pay November 13, 2026 · For families · Payments If staff registered you and a payment is still waiting, your balance now shows it instead of saying everything is paid. ### Dates in words and 12-hour times November 13, 2026 · For everyone · Look and navigation Dates read “Thu, Nov 5, 2026” and times read “4:00 PM” everywhere, in English and in Spanish, following the language you chose. ### The admin fits on a phone November 13, 2026 · For organizations · Look and navigation Tables and the top bar stay inside a phone screen, so you can check a list or approve a request on the go. ### New code for registration on your own website November 13, 2026 · For organizations · Programs and registration If your website still uses our older registration code, a banner shows the new code to copy and paste. Replace it once and you are done. ### Stronger protection behind the scenes November 13, 2026 · For everyone · Sign-in and security We tightened how the app keeps you signed in and how pages and downloads are protected. Nothing changes in how you use BackPR. ### A calmer, faster admin November 12, 2026 · For organizations · Look and navigation The admin has a quiet new design that shows more on each screen. Home lists what needs your attention today, and lists share the same filters and table everywhere. ### A menu in eight plain groups November 12, 2026 · For organizations · Look and navigation Everything now lives under Home, Programs, People, Front desk, Messages, Money, Reports and Settings. Features you do not use stay hidden until you turn them on. ### Search everything with Ctrl+K November 12, 2026 · For organizations · Look and navigation Press Ctrl+K (or ⌘K on a Mac) to find a family, a program, a payment or any page without touching the menu. ### Jev fills in the form for you November 12, 2026 · For organizations · Look and navigation Type what you want in the search box, for example “new family Garcia”, and Jev opens the right form already filled in. You check it and save. ### Launch offer: free forever November 12, 2026 · For organizations · Getting started Organizations that join BackPR by January 31, 2027 are never billed by BackPR, with every feature included. ### Passkey sign-in for owners, admins and finance November 12, 2026 · For organizations · Sign-in and security Owners, admins and finance staff now sign in with a passkey: your fingerprint, your face or your device PIN. Signing in from a device we have not seen before asks for an extra check. ### Connect an AI assistant, safely November 12, 2026 · For organizations · Sign-in and security An AI assistant can register and connect to your organization only after a person approves it. Anything about money or health asks you to confirm it’s you with your passkey first, and an owner can turn AI access off at any time. ### Recurring bookings November 12, 2026 · For organizations · Studios and memberships Give a client a standing reservation for the same class every week, or book a whole series of appointments at once. ### Substitutes and shift swaps November 12, 2026 · For organizations · Studios and memberships Instructors can ask for a substitute or swap a class, and a manager approves. The substitute is the one credited for the class on payroll. ### Membership agreements signed at sign-up November 12, 2026 · For organizations · Studios and memberships Add your membership terms once and members sign them on screen when they join. The signed copy stays on file. ### Clients pick their spot November 12, 2026 · For organizations · Studios and memberships Draw the layout of a room (bikes, mats, reformers) and let clients choose their spot when they book a class. ### Point of sale, stock and tips November 12, 2026 · For organizations · Studios and memberships Sell products at the front desk or in an online shop, keep track of stock, and accept tips on appointments. ### Pay rates and a payroll report November 12, 2026 · For organizations · Studios and memberships Set a pay rate and commissions for each staff member and see what each one earned in a payroll report. ### Leads, segments and retention November 12, 2026 · For organizations · Studios and memberships Follow each prospect from first contact to joining, message groups such as lapsed or at-risk clients, and see members, cancellations and visits on a retention report. ### Ask us: answers for families, day and night November 12, 2026 · For organizations · Studios and memberships Turn on “Ask us” and families can ask about classes, times, prices and policies on your public pages. Answers come only from what you published; it never sees an account or takes a payment. ### Today at the front desk November 12, 2026 · For organizations · Front desk One screen shows everything happening today: each class, who is here and how many spots are booked. ### Adults check themselves in November 12, 2026 · For organizations · Front desk Set the kiosk to “Studio self check-in” and adult clients check themselves in with their phone and PIN. ### Archive and restore November 12, 2026 · For organizations · Programs and registration Archive programs, families, message templates, discounts, locations and waivers you no longer use to keep your lists tidy. Nothing is lost and you can restore any of them. ### Your organization’s time zone November 12, 2026 · For organizations · Getting started Set one time zone for the organization, used for today, reminders and every location without its own. Type a city to find it. ### Error messages that say what to fix November 12, 2026 · For organizations · Look and navigation When something cannot be saved, the form points at the field and says what to change. Phone numbers are checked the same way everywhere. ### Import your roster from Excel November 12, 2026 · For organizations · Reports and data Upload an Excel or CSV file from your old system, match the columns, preview the result and place children straight into their classes. ### Export everything November 12, 2026 · For organizations · Reports and data The owner’s full export now includes every record your organization keeps in BackPR. Your data is always yours to take. ### Payroll export November 12, 2026 · For organizations · Reports and data Download hours per staff member and pay code as a spreadsheet, in a general layout or one ready for ADP. ### Funders and a compliance report November 12, 2026 · For organizations · Reports and data Track vouchers, public funding and scholarships per program or per child, with attendance for each funder. A compliance report shows whether records, waivers, staff credentials and ratios are in order. ### Forms with a signature and a file upload November 12, 2026 · For organizations · Programs and registration Your custom registration forms can now ask families to sign and to upload a file, such as a doctor’s note. ### Choose the words your families read November 12, 2026 · For organizations · Messages and email A new Wording page under Settings, Messaging lets you edit the texts families see, in English and Spanish. ### Emails that arrive and get answered November 12, 2026 · For organizations · Messages and email Emails carry a cleaner logo, replies go to the right person, the sign-in code is in the subject line, and the sign-in page reminds people to check their spam folder. ### Program updates reach every enrolled family November 12, 2026 · For organizations · Messages and email An update about a program goes to every family enrolled in it. Promotions go only to families who agreed to receive them and always include an unsubscribe link. ### A warmer, simpler family account November 12, 2026 · For families · Look and navigation Your account has a friendlier look with a new, easy-to-read typeface, bigger buttons and five tabs. Home shows what you owe, what is coming up and what still needs doing. ### Only programs you can really book November 12, 2026 · For families · Programs and registration Programs the organization is still preparing no longer appear in your list. What you see is open, or says clearly that no session is open. ### Search works with or without accents November 12, 2026 · For families · Programs and registration Typing “natacion” finds “Natación”. You no longer need the exact accents to find a program. ### Your filters stay in the link November 12, 2026 · For families · Programs and registration The filters you choose in the program list are kept in the page address, so you can go back, refresh or share the link and see the same list. ### Clear “not found” pages November 12, 2026 · For families · Look and navigation An old or mistyped link now shows a clear page that says what happened and where to go next. ### Friendlier Spanish November 12, 2026 · For families · Look and navigation The Spanish version now speaks to you informally (tú) from start to finish, with the same word for the same thing on every page. ### Ask to delete your account November 12, 2026 · For families · Sign-in and security From your account page you can ask the organization to delete your account and what it keeps about your family. They keep only what the law requires. ### Create your organization yourself November 11, 2026 · For organizations · Getting started Anyone can now sign up with just an email address and start setting up programs right away, with no call and no waiting. ### Agreements signed on screen November 11, 2026 · For organizations · Getting started The first time you open your organization you read and sign the terms and policies on screen. A signed copy stays on record, with nothing to print or mail. ### Take payments with your own Stripe account November 11, 2026 · For organizations · Payments Connect your own Stripe account by adding its key in Settings. Online payments switch on as soon as BackPR has activated it. ### Explore with sample data November 11, 2026 · For organizations · Getting started Switch from Live to Explore to try every feature on a copy of your organization filled with sample families and programs. Nothing you do there touches your real data. ### Make-up classes November 11, 2026 · For organizations · Programs and registration A missed class can earn a make-up credit under your policy. Families use the credit to book an open spot in another class, and you see it all in one report. ### More ways to set up a class November 11, 2026 · For organizations · Programs and registration A class can meet at a different time or room on each weekday, open and close enrollment on dates you choose, and offer a resident price. ### Rentals and equipment November 11, 2026 · For organizations · Programs and registration Lend or rent instruments, uniforms or keys, see who holds what, and get a list of what is overdue. ### A notice when a child is checked in or out November 11, 2026 · For everyone · Front desk Parents can be told the moment their child is checked in or checked out. Each parent chooses whether to get these notices. ### Attachments, and messages by bus route November 11, 2026 · For organizations · Messages and email Messages to families can carry attachments, and you can write to just the families of one bus route or one stop. ### Edit your confirmation and receipt emails November 11, 2026 · For organizations · Messages and email Change the subject and opening lines of your waitlist, confirmation and receipt emails, for the whole organization or for one program, in English and Spanish. ### A simpler way to create an invoice November 11, 2026 · For organizations · Payments Pick a family, add lines with a quantity and a price, set a due date, preview it, then create it or create and email it in one step. ### Clearer refunds and payouts November 11, 2026 · For organizations · Payments The refund window names the family and the amount and says who keeps the processing fee. A payout opens into the payments and refunds inside it. ### Promo codes with clear limits November 11, 2026 · For organizations · Payments Choose what a promo code applies to and, for memberships, how long the discount lasts. ### Your brand only November 11, 2026 · For organizations · Look and navigation One switch in Settings, Branding takes the BackPR mark off your public pages, your website widgets and your emails. ### Send us ideas, and a Help page November 11, 2026 · For organizations · Getting started Tell our team what would make your day easier and vote on ideas from other organizations. The new Help page gathers guides for your team and lets you choose the contact your families see. ### Revenue by ledger code November 11, 2026 · For organizations · Reports and data A new report totals your revenue by ledger code, ready for your bookkeeper. ### Extra safeguards around money November 11, 2026 · For organizations · Sign-in and security Raising an approval limit now needs a second person, there is a daily cap on refunds made without approval, and only approvers and the person who asked can read a request. ### See the exact amount before you pay November 11, 2026 · For families · Payments Checkout shows every fee and the exact total, and the pay button says the amount. You can pay with your saved card or remove it at any time. ### Autopay is never a surprise November 11, 2026 · For everyone · Payments Families get a notice a few days before an automatic payment, and a clear “Fix payment” step if a card does not go through. ### A Help page with a person to reach November 11, 2026 · For families · Families The new Help page shows how to reach your organization by email or phone, so you can always talk to a person. ---